Terms & Conditions

Welcome to souparnabiswas.com. By accessing or using our website and services, including the purchase of music courses, merchandise, and custom work, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the website.

2. Products and Services

We offer:

Pre-recorded online music courses
Official merchandise, CDs & more
One-on-one live music classes (online sessions scheduled upon purchase or inquiry)
Custom music services such as composition, production, and session work,

All purchases and bookings are subject to availability and our approval.

3. Account Registration

You may create an account for access to certain services. You are responsible for maintaining the confidentiality of your account credentials.

4. Pricing and Payments

All prices are listed in INR and inclusive of applicable taxes unless otherwise stated. Payments are securely processed via Razorpay.

5. Refunds and Cancellations

Please refer to our [Refund & Cancellation Policy] for complete details. Course purchases are generally non-refundable. Custom work refunds are handled on a case-by-case basis.

6. Intellectual Property

All content, including music, videos, graphics, and course material, is the intellectual property of Souparna Biswas and may not be reproduced or distributed without permission.

7. Third-Party Tools and Links

We may use third-party tools or plugins and link to third-party websites. We are not responsible for the practices or content of third-party sites.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or services.

9. Prohibited Uses

You are prohibited from using the site or its content:

For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any regulations, rules, laws, or local ordinances
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
To upload or transmit viruses or any other type of malicious code

We reserve the right to terminate your use of the service for violating any prohibited uses.

10. Indemnification

You agree to indemnify, defend and hold harmless Souparna Biswas and affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

11. Dispute Resolution

In the event of any disputes, claims, or controversies arising out of or relating to the use of our services, purchases, or these Terms & Conditions, both parties agree to first attempt to resolve the matter amicably through written communication and negotiation.

If the dispute cannot be resolved within 30 days, the matter shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India. Both parties agree to waive any other venue and submit to the personal jurisdiction of these courts.

12. Governing Law & Jurisdiction

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kolkata, West Bengal.

13. Changes to Terms

We reserve the right to update or change these Terms at any time. Your continued use of the site constitutes acceptance of those changes.

14. Contact

For any questions about these Terms, please contact us at:

📧 support@souparnabiswas.com