Digital Products & Services

For online guitar courses, music lessons, and digital downloads, delivery is made electronically. After successful payment, customers will receive instant access to their purchased content through email or their course dashboard.
No physical shipment is required for these items.

Physical Products (Merch & CDs)

For physical items such as merchandise, CDs, or other tangible goods:

• Orders are typically processed within 2–5 business days.

• Delivery time depends on your location and the courier service used.

• Customers will receive a shipping confirmation email once their order has been dispatched.

• We currently ship across India. International shipping may be introduced later.

Shipping Charges

Shipping fees, if applicable, are displayed at checkout before completing your order.
Some offers may include free shipping, which will be clearly indicated on the product page.

Delays or Issues

We strive to ensure timely delivery, but delays may occur due to factors beyond our control (e.g. courier delays, public holidays, or natural events).

If you experience any issue with your delivery, please contact us at support@souparnabiswas.com and we’ll assist promptly.