Privacy Policy

 

Souparna Biswas (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website [https://souparnabiswas.com] and use our services, including music lessons, digital courses, custom music services, and related offerings.

 

1. What Information We Collect

When you interact with our website or services, we may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing/shipping address, and payment information when you:

    • Purchase a course or service

    • Contact us via forms or email

    • Sign up for newsletters or updates

  • Device Information: such as your IP address, browser type, operating system, and device type for analytics and security purposes.

  • Usage Information: such as pages visited, time spent, and interactions with our website features.

 
 

2. How We Use Your Information

We may use your information to:

  • Process transactions and deliver services

  • Send you important updates regarding your orders, services, or accounts

  • Provide customer support

  • Improve our website experience

  • Send promotional or educational emails (only if you opt-in)

  • Comply with legal or regulatory requirements

 
 

3. Consent

By providing your personal information during a transaction or communication, you consent to our collecting and using it for that specific purpose. For secondary uses like marketing, we will ask for explicit permission or offer a clear opt-out option.

If you wish to withdraw your consent at any time, you can email us at:
📧 contact@souparnabiswas.com

 

4. Payments

We use Razorpay as our payment gateway. Razorpay processes payments securely and does not store your credit/debit card information. All payment data is encrypted and managed under PCI-DSS standards.

For more details, please refer to Razorpay’s privacy policy:
🔗 https://razorpay.com/privacy/

 

5. Third-Party Services

We may use third-party tools and services such as:

  • Email marketing providers (for updates and newsletters)

  • Analytics tools (e.g., Google Analytics)

  • Learning Management System (LMS) integrations for courses

These services only collect and use data necessary for providing their functionality. We recommend reviewing their respective privacy policies.

 

Links on our website may lead to other websites. We are not responsible for their privacy practices and encourage you to review their terms.

 

 

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

 

 

7. Cookies

We use cookies and similar technologies to:

  • Maintain your login/session on the LMS

  • Improve user experience

  • Track anonymous website usage data

You can disable cookies in your browser settings, but this may affect certain functionalities on the site.

 

 

8. Age of Consent

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use the site under your supervision.

 

 

9. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated effective date. You are advised to review this policy periodically.

If our business is sold or merged, your information may be transferred to the new entity to ensure service continuity.

 

 

10. Contact Us

If you have any questions, want to access or correct your data, or need to file a complaint, please contact:
📧 contact@souparnabiswas.com

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